The Scottish Housing Regulator has published ‘How we regulate: a guide for tenants and service users.’ This short, summary guide lets people know more about:
who the regulator is and what they do, what you can expect from your landlord, how you can find out about your landlord’s performance; and how to raise a concern about your landlord.
They have also produced two short videos about who we are and what we do and how to raise a concern about a social landlord.
They are also working with British Sign Langauge Scotland (BSL) to make a version of the guide for BSL users. We’ll be launching this soon and will let you know when its available.
Spire View Housing Association is registered under Industrial & Provident Societies Act 1965: Reg No. 2295R(S)Registered with the Scottish Government No. HAC136Scottish Registered Charity No. SC033266